Focused FX creates, transforms, and clarifies products and processes that enable businesses to flourish. We help companies recognize why customers love them (unique value), then evangelize it clearly through user experience & messaging.
1.) Create products focused on the overall Customer Experience
2.) Clarify messaging focused on ”your why”
3.) Transform processes focused on customer & employee satisfaction
Expertise in diverse areas enables us to communicate clearly, motivate many types of people and eliminate hurdles throughout the sales process.
Building products is all about solving problems in ways customers understand. Good product teams know simplifying the overall user experience is their role in driving revenue and removing barriers to the Sales process. We have a passion for whiteboards and brainstorming use cases, more intuitive features and User Interface (UI) ideas. Learn how we focus on building products that drive revenue.
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every aspect of the customer experience a little bit better.”
~ Jeff Bezos, Founder Amazon.com
Many of the brilliant engineers who create products have a tough time explaining why the product is so darn good. I’m sure the guy who invented the wheel had a brother-in-law who could sell.
Well-planned, enthusiastic Sales Enablement increases Sales’ confidence and drives more predictable, profitable revenue.
At Focused FX, we know how to empower Sales. We tailor programs and tools for your sales model and team skill level, then lead the process of sharing with the team. Learn more about how we can help you focus on effective Sales Enablement & Marketing.
You don’t win raving fans by accident. Of course, client-facing teams must be stellar, but products and processes are key variables. Every aspect of the user experience is an opportunity and internal systems can automate accuracy. The hidden gem is how these changes positively impact culture.
“A good plan violently executed now is better than a perfect plan next week.”
~ General George S. Patton
Most companies are amazed by how many customers, dollars and hours are wasted on poorly-designed processes, home-grown admin consoles and other systems (CRM, ERP, LMS). Happy employees make happy & loyal customers—streamlined operations result in both.
Considering how to deliver training over the web that ensures a great recording? Recordings should be viewed 5-10x more than the actual live event.
Check out this session Frank led for CEdMA (Computer Education Managers Association).
